Privacy Policy

Artsamy is committed to protecting the privacy and personal data of our users in accordance with applicable laws. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Scope: This Privacy Policy applies to all personal data collected through Artsamy’s website and services, including information you provide when registering, purchasing, consigning, or contacting Artsamy.

2. Information We Collect: We may collect and process the following categories of information: contact information (name, email, address), account credentials, transaction and payment details, shipping and billing information, user preferences, and any other information you choose to provide (such as artwork descriptions or images). We also collect non-personal usage data (e.g. pages visited, device type, IP address) to improve our services.

3. Legal Basis and Use: Under Jordan’s Personal Data Protection Law (Law No. 24 of 2023), we collect and process your personal data only with your explicit consent or as necessary for the performance of a contract or compliance with legal obligations. We will inform you in advance about the purposes of data collection, and obtain your documented consent for the processing of your data. We use your information to: provide and maintain Artsamy services, process transactions and shipments, communicate with you (including marketing only if you agree), improve our site, and comply with legal requirements. For instance, we may use your contact information to confirm orders, notify you of updates, or respond to inquiries. We may also use non-identifying data to analyze site usage.

4. Cookies and Tracking: Artsamy’s website uses cookies and similar technologies to enhance user experience, maintain sessions, and collect analytics data. Cookies allow us to recognize your browser and remember your preferences (language, currency, etc.). You may disable cookies through your browser, but this could affect site functionality. Our use of cookies is consistent with industry standards for online marketplaces.

5. Sharing and Disclosure: We do not sell or rent your personal information to third parties. We may share information with trusted service providers: for example, we share payment details with payment processors (who are bound by confidentiality) to complete transactions, and we share shipping information with carriers to deliver your artwork. We may also disclose information to comply with legal obligations (such as tax or customs authorities) or to protect our rights. Only the personal data necessary for each purpose is shared, and we require third parties to protect your data.

6. Data Security: Artsamy takes reasonable measures to protect your personal data. We use industry-standard encryption (SSL/TLS) for data in transit and secure servers for data at rest. Your Artsamy account is protected by a password; you should use a strong, unique password for your account. We restrict access to your information to those employees and partners who need it for legitimate business purposes. However, no internet system is completely secure, and we cannot guarantee absolute security of your data. Any transmission of personal data is at your own risk, and we encourage you to help protect your data by securing your login information and devices.

7. International Transfers: Artsamy is based in Jordan and adheres to Jordanian privacy laws. If we transfer your data to countries outside Jordan (for example, to a payment processor or cloud service), we will ensure appropriate safeguards are in place.

8. Your Rights: Under Jordanian law and general data protection principles, you have the right to access, correct, or delete your personal data in our possession. For example, you can request a copy of the data we hold about you, or ask us to update or remove information. You may also withdraw your consent at any time (to the extent permitted by law) by contacting us, though this may limit your ability to use some Services. If you have any questions or wish to exercise your rights, please contact us at privacy@artsamy.com .

9. Children’s Privacy: Artsamy does not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will promptly delete it.

10. Changes to Privacy Policy: We may update this Privacy Policy as needed. We will notify you of any material changes by posting a notice on our site. The “Last Updated” date at the top indicates when this policy was last revised.

11. Contact: For questions about this Privacy Policy or our data practices, please contact us at privacy@artsamy.com .